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Privacy policy

Privacy Policy

Last Updated: 7 July 2026

This Privacy Policy explains how Forest Coffee ("Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from coffeegreenbeans.com (the "Site"), or otherwise interact with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" means any user of our Services, whether you are a customer, website visitor, or any other individual whose information we collect in accordance with this policy.

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we do, we will update the "Last Updated" date at the top of this page and post the revised version on our Site.

2. Information We Collect

We collect personal information from various sources depending on how you interact with us:

A. Information You Provide Directly

  • Contact Details: Name, address, phone number, email.

  • Order Details: Billing and shipping addresses, payment confirmation, email, phone.

  • Account Information: Username, password, security questions.

  • Shopping Activity: Items viewed, added to cart, or wish list.

  • Customer Support: Details you share when contacting us.

You may choose not to provide certain information, but this may limit your ability to use certain Services.

B. Information Collected Automatically (Cookies & Usage Data)

We use cookies, pixels, and similar technologies to collect information about:

  • Device and browser details

  • IP address and network connection

  • Pages viewed, links clicked, and interaction with our Site

For more details on Shopify cookies, visit: Shopify Cookie Policy.

C. Information from Third Parties

We may receive information from:

  • Service Providers: Such as Shopify for hosting, payment processors for transactions, and logistics partners for shipping.

  • Marketing & Analytics Partners: To improve advertising relevance and campaign effectiveness.

3. How We Use Your Information

We use your personal information to:

  1. Provide Products & Services: Process payments, fulfill orders, manage your account, ship products, handle returns/exchanges, and send related notifications.

  2. Marketing & Advertising: Send promotional emails/SMS, display tailored ads, and personalize your shopping experience.

  3. Security & Fraud Prevention: Detect, investigate, and prevent fraudulent or illegal activity.

  4. Customer Support: Respond to inquiries, improve our Services, and maintain business relationships.

4. Cookies & Tracking Technologies

Cookies help us operate, improve, and personalize your experience on our Site. Most browsers accept cookies automatically, but you can adjust your settings to block or delete them. Blocking cookies may affect site functionality.

5. Sharing Your Information

We may share your information with:

  • Vendors & Service Providers: For IT, payment processing, shipping, analytics, and customer support.

  • Marketing Partners: To deliver targeted ads and promotional campaigns.

  • Affiliates & Corporate Group: For business operations.

  • Legal & Compliance Purposes: To comply with laws, enforce agreements, or protect our rights.

  • Business Transactions: In case of mergers, acquisitions, or asset transfers.

We do not use or disclose sensitive personal information for purposes of inferring characteristics about you.

6. User-Generated Content

If you post product reviews or other content publicly through our Services, it may be accessible to anyone. Please use caution when sharing personal information in public areas.

7. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy or security practices. Please review their policies before sharing personal information.

8. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16. If you believe we have done so, contact us to request deletion.

9. Security & Retention

We use reasonable safeguards to protect your information, but no method is 100% secure. We retain information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce agreements.

10. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your data

  • Request deletion or correction of your data

  • Transfer your data to another provider (data portability)

  • Opt-out of targeted advertising or data sharing

  • Restrict or withdraw consent for certain processing activities

  • Appeal if we deny a request

To exercise your rights, email coffee@forestcol.com. We may request verification of your identity before processing your request.

11. International Data Transfers

We may transfer and process your personal data outside your home country, including in the United States. When transferring data from Europe or the UK, we use legal safeguards such as Standard Contractual Clauses.

12. Contact Us

If you have any questions, concerns, or complaints about our privacy practices, contact us at:

Forest Coffee
Email: coffee@forestcol.com
Address: 1111 Crandon Blvd, B404, Key Biscayne, FL 33149, United States